DMP Disclosures

Maryland Residents
The commissioner of financial regulation for the state of Maryland will accept questions and complaints from Maryland residents regarding Consumer Credit Counseling Service of San Francisco dba Balance, license number 14-03 at 500 N. Calvert Street, Room 402, Baltimore, MD 21202-3651; phone 1-888-784-0136.

Oregon Residents
The Oregon registration number is DM-80023.

Texas Residents
Texas Finance Code, Chapter 394, Subchapter A: Debt Counseling and Education requires that we notify Texas residents that; (1) We maintain a surety bond for consumer claims; (2) Either party may cancel the debt management plan agreement without penalty at any time on 10 days’ notice, and that any consumer who cancels an agreement is entitled to a refund of all money that the consumer has paid to BALANCE that has not been disbursed; and, (3) The names of our principal officers are: Kathryn Davis, President & CEO; Thomas Layman, Board Chairman; Diana Dykstra, Board Vice Chair; Brad Houle, Board Treasurer; and James Norwine, Board Secretary.

Indiana Residents
BALANCE does not lend money.

Virginia Residents
Consumer Credit Counseling Service of San Francisco d/b/a BALANCE is licensed by the Virginia State Corporation Commission. Our Virginia license number is DC-031.