NSF Target Direct Mail Letter #1

The first objective of (Credit Union) is for our members to be financially healthy. One indicator of good financial health is a well-managed checking account. We have noticed that you have had a number of overdrafts in recent months and we want to help. 

(Credit Union Name) has partnered with BALANCE, a financial education and counseling service to provide our members with the resources to be financially successful. As a benefit of your membership you have access to free financial guidance through BALANCE. If your NSF notices are the result of financial stress, you can work with a BALANCE counselor to eliminate that stress through the creation of your own customized budget and action plan.

Call 888.456.2227 or log on to www.balancepro.net for access to this free, confidential service. BALANCE counselors are available Monday through Thursday 5am-8pm, Friday 5am-5pm, and Saturday 8am-5pm (PST).

NSF Target Direct Mail Letter #2

(For members with excessive NSF activity and credit unions providing the Checking Account Management module on BalanceTrack. There is no cost for using this service. For information on BalanceTrack, please contact your partner relations manager.)

The first objective of (Credit Union) is for our members to be financially healthy. One indicator of good financial health is a well-managed checking account. We have noticed that you have had a number of overdrafts in recent months and we want to help. 

(Credit Union Name) has partnered with BALANCE, a financial education and counseling service, to provide our members with the resources to be financially successful. As a benefit of your membership you have access to free financial guidance through BALANCE. If your NSF notices are the result of financial stress, you can work with a BALANCE counselor to eliminate that stress through the creation of your own customized budget and action plan. You also have access to an online checking account management education course through BalanceTrack. This self-study course will guide you through developing all of the tools necessary to maintain your checking account. Simply log on to www.balancetrack.org/checking.

Call 888.456.2227 or log on to www.balancepro.net for access to this free, confidential service. BALANCE counselors are available Monday through Thursday from 5am-8pm, Friday from 5am-5pm, and Saturday from 8am-5pm (PST).